How does data privacy impact customer trust and loyalty?
Trust grows when you explain clearly, honor choices, and protect data by default. This reduces complaints and speeds reviews. Over time it raises retention and referrals. Treat privacy like product quality and improve it on a schedule.
What are the common risks associated with poorly governed AI systems?
Poorly governed AI leads to privacy violations, biased outcomes, leaks of secrets and intellectual property, and weak explainability. It can also be abused by users or attackers. These problems cause complaints, takedowns, fines, and lost deals. Add guardrails, testing, and logs so you can show your work.