Should we buy GDPR compliance software with integrations?

Buy the tool only after you map the jobs it must do. Most teams need a consent platform, a DSAR workflow, a simple record of processing, and basic evidence collection. Confirm that the tool integrates with your identity provider, your data sources, and your ticketing system. Assign owners and service targets before you sign.

Why it matters
A good tool without owners and integrations becomes shelf ware and does not help in audits or sales reviews.

Deep dive

• Jobs to cover: consent, DSAR intake and fulfillment, records of processing, DPIA workflow, and evidence storage.

• Integrations to require: SSO and MFA, data sources that hold personal data, your ticketing system, and your email and SMS tools for suppression.

• Proof you need: consent logs, DSAR logs with dates, export and delete evidence, and a searchable record of changes.

• Security and privacy: regional hosting choices, data export, deletion on exit, and a DPA.

• People and process: named owners, service targets, and a review cadence.

Checklist

1. Write the jobs and owners.

2. List required integrations and test in a trial.

3. Confirm export, deletion, and a DPA.

4. Define service targets for DSAR and consent.

5. Publish a ninety day rollout plan.

Definitions

• Record of processing: a simple list of who processes what data and why.

• Service target: a time goal for completing a task.