Scope, rights, consent, and enforcement; explained in plain English with a buyer’s perspective.

Buy the tool only after you map the jobs it must do. Most teams need a consent platform, a DSAR workflow, a simple record of processing, and basic evidence collection. Confirm that the tool integrates with your identity provider, your data sources, and your ticketing system. Assign owners and service targets before you sign.

Tools help with workflow and evidence such as DSARs, consent, ROPAs, and DPIAs. They do not set risk appetite, write usable policies, or align marketing, product, and legal. Use tools to scale the doing, and keep judgment with a named human.

It’s a public, always-current page listing vendors your processor uses to handle customer data. It supports GDPR Art. 28 duties (pre-authorization and change notices) and reduces procurement friction.

A Representative is a local contact you must appoint if you target EU/UK users from outside the region. A DPO is a privacy expert role required only in specific “larger-scale” situations. Some companies need one, some the other, some both.

Map each channel (email, SMS, calls, cookies) to the law that governs it by region. Use specific opt-ins where required (e.g., SMS/auto-dialed calls), provide easy opt-outs, and log consent metadata (who/what/when/source) with fast suppression. Align templates to clear & conspicuous standards and review language quarterly.