How should we measure success in compliance?
Measure what the business feels. Track sales cycle time, questionnaire pass rate, pipeline unlocked by certifications, incident frequency, time to detect/contain, and audit findings closed on time. Monitor evidence cycle time and cost-to-control. If a metric doesn’t change decisions or speed, change it.
Checklist
Baseline cycle time and pass rates.
Track incidents and mean time to contain.
Measure evidence cycle time.
Close audit findings by due date.
Review KPIs monthly with owners.